Terms & Conditions

1. This document comprises an agreement between yourselves and 512 Imaging (‘5-12 iMagInG’) upon payment of your non-refundable booking deposit and acceptance by 5-12 iMagInG. Your acceptance of these terms and conditions occurs upon your signing of the Agreement. Please retain a copy for your records.

2. These Terms and Conditions may be varied at any time, with or without notice to you, at our sole discretion. You accept that these must be read in conjunction with the current Terms and Conditions available on the 5-12 iMagInG website.

3. Package & Product Prices are subject to change.

4. This agreement is governed by the laws of Dubai, UAE.

5. By accepting these terms and conditions, you acknowledge that you are at least eighteen years of age, or the legal age to form a binding contract within your legal jurisdiction.

6. 5-12 iMagInG will not be responsible for any failure or delay in providing services to you due to any events beyond our reasonable control including but not limited to acts of god or elements of nature (including fire, flood, earthquake, storm, hurricane or other casualty), war, civil commotion, labour disputes, strikes, pandemics, government regulation or restriction.

7. You acknowledge that we are a small team and will allocate resources based on team availability.

8. It is Client responsibility to arrange bookings and payments (if required) for locations, this is important especially in case of rain (e.g. hotel foyers, private premises etc.).

9. Photographers are sometimes limited by rules imposed by venue management, registrars, ministers, etc. In such circumstances, the Client agrees to accept the technical limitations that may be imposed on the equipment used. Clients are advised to make themselves aware of venue rules, and if necessary negotiate with the personnel concerned.

10. Your Order of any package of photography services hereunder includes the purchase of the final edited photographic images in connection with the photography services provided to you for your session or event in the form of High– & Low-Resolution JPEG files which may take around 6 weeks after the event date during Peak Season. RAW files are never released under any circumstances.

11. You will receive the applicable number of images based on your package. The images will be edited in a range of colour and black & white, unless otherwise agreed. This selection will reflect the best of creative and technical skill as well as telling the story of your event. Other products included with your package will be ordered once your final images are shared with you and you have settled any applicable invoice.

12. Enlargements will carry the Photographer logo/signature.

13. You acknowledge that you are familiar with our style, and that our work is continually evolving and are of a unique and creative nature, that the photos taken may be different from those taken in the past and that 5-12 iMagInG will use their expertise and judgement to create images consistent with its vision of your event.

14. Photographers must be respected at all times and with all communication, including but not limited to, email and telephone communication, in person, prior to, during or after your shoot. Poor behaviour such as aggression, abuse or rudeness in any form is never welcome. Every effort will be made by 5-12 iMagInG to resolve any conflicts as they may arise.

15. Any directions issued to clients, their guests or employees during a photography shoot are deemed to be provided in good faith, and at recipient’s own risk.

16. Storage links are our preferred mode of sharing images with you. Unless otherwise stated, shared links would be valid for 7 days.

17. All images are provided to you with a ‘personal use, royalty-free, perpetual license’. You are free to print your photos and make copies of your images. You may also submit them online or for print publications. 5-12 iMagInG only requires that it be acknowledged as the photographer, and requests a credit and website link when using images in notices and media (i.e. magazines, newspapers, blogs, websites, etc).

18. It is a breach of Copyright to give any and all images to others, including but not limited to vendors, employees and contract photographers who photographed your event(s), suppliers, designers, stylists, venues, artists etc. You must refer everyone, bar yourselves back to us for express permission to use watermarked images. Penalties of up to AED700 per image will be charged to you for this breach. Penalties of up to AED2,500 per image will also be incurred by the party using the images.

19. 5-12 iMagInG owns and retains full Copyright of any and all images taken. Permission is granted by you to use the images as we see fit for all Media, Marketing and Promotion; including but not limited to Film, Television, Online and Print.

20. Client grants the Photographer and its legal representatives, heirs and assigns, full irrevocable consent to use photographs (of Client or Event) for editorial, competition, advertising and any other purpose and in any manner, to alter the photographs without restriction; and to copyright the images. Client hereby releases the Photographer and its legal representatives, heirs and assigns from all liability and claims in connection with the images.